Ringo Teak Sofa Set 3+1+1

Warranty : Sofas

Warranty : Sofa

• Solid Wood outer frames are covered for 1 year
• There is a 2 year Warranty for the inner frame of the Sofa.
• We provide 1 year warranty for the foam and upholstery
• Recliner Mechanisms are covered for a period of 1 year.
• Within the warranty period, and in the event of any internal damage or if the cushions sink in beyond normally accepted parameters; In such cases, we’ll take care of it and work with you to find the best solution and sort out the same
• Normal usage or normal wear is not covered under warranty. All cushions do tend to soften over time and conform to the shape of the user.
• Fibre-filled backs and armrests will flatten with regular use.
• Depending on the usage, the shape and form of sofas may change and this does not qualify as defect.

• Any defects arising due to manufacturing, faulty workmanship and defects in the materials.

• The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage
• Particle board / MDF boards furniture which are exposed to water and dampness.
• Cuts or scratches, or damage caused by impacts or accidents.
• Products that have been used inappropriately, or cleaned using the wrong cleaning methods.
• Breakage due to shifting of furniture in assembled condition.
• Damages caused due to negligence due to spilling of solvents, dyes, corrosive materials and bodily fluids such as sweat, urine etc.
• Solid wood furniture, due to seasonal change, wooden members tend to behave and this is a natural phenomenon, due to this phenomenon, the wood tends to expand and contract and thus leading to joint splits and hairline cracks. This is not any defect and does not come under warranty.

• We request you to ensure that the product can be moved into your home through the lifts, doorways, passages, staricases, etc. We will not be responsible if it cannot be moved in since cancellation of the orders are  not possible
• Further services such as dismantling and re assembling shall be done on a chargeable basis.
• Service will be provided beyond the warranty period and we will work with you to find the most optimal solution.  There are possibilities of a product being discontinued from the range, in which case parts may be difficult to source.  However, we would like to assure you that we value your relationship and that we will try our best to solve your issues.